Job Description
About the Opportunity
A well-established non-profit organization serving children, teens, and young adults throughout the Pittsburgh area is seeking an Administrative Assistant to support daily operations across its network of clubhouses. This is a great opportunity for someone with strong customer service and communication skills who enjoys supporting families, managing administrative tasks, and making a positive impact in the community.
The organization provides before- and after-school programming, sports activities, Special Olympics programming, and educational services for youth ranging from preschool age through young adulthood.
Responsibilities
- Enter and maintain scholarship and ELRC (Early Learning Resource Center) funding information
- Process and manage childcare billing and payment-related documentation
- Coordinate and place supply orders through vendors such as Amazon and Instacart for clubhouse locations
- Contact families regarding declined payments and account updates
- Generate and distribute weekly enrollment and participation reports
- Support administrative operations across multiple clubhouse locations
- Maintain accurate records and ensure data integrity within internal systems
Provide excellent customer service when interacting with families, staff, and community members
Additional Information
- Candidates do not need prior experience with ProCare or Google Suite tools; training will be provided.
- This is a short-term opportunity ideal for individuals available to commit to a 2–3 month assignment.
Opportunity to support a mission-driven organization dedicated to serving youth and families across 12 clubhouse locations.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- High school diploma or GED
- Previous customer service, administrative, front office, or back office experience
- Strong verbal and written communication skills
- Proficiency with basic computer systems and data entry
- Strong organizational skills and attention to detail
Ability to handle sensitive information professionally and confidentially
Nice to Have Skills & Experience
- Associate's or Bachelor's degree in Communications or a related field
- Experience working in a non-profit, educational, childcare, or community-based environment
Experience with ProCare software (higher pay may be considered for candidates with ProCare experience)
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.