Job Description
We are seeking a Patient Registration Specialist to support pre-appointment registration and insurance verification activities for a large healthcare organization. This individual will review and resolve registration errors, validate demographic and insurance information, and ensure patient accounts are accurate prior to scheduled appointments. The role requires working efficiently within Epic and other payer portals to prevent downstream billing and authorization issues. The ideal candidate is detail-oriented, knowledgeable in healthcare insurance, and able to manage a high-volume work queue in a fast-paced environment.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Experience with patient registration, scheduling support, or front-end revenue cycle operations in a healthcare setting.
Strong understanding of insurance verification, including Commercial, Medicare, Medicaid, Workers' Compensation, and Auto insurance.
Experience identifying and resolving registration-related errors prior to patient appointments.
Proficiency with Epic, including registration, scheduling, or work queue management functions.
Excellent attention to detail, organizational skills, and ability to manage a high-volume workload while meeting daily productivity goals.
Experience utilizing Real-Time Eligibility (RTE) tools and resolving eligibility discrepancies.
Nice to Have Skills & Experience
Background working with multiple specialties and diverse payer populations.
Familiarity with prior authorizations, referral requirements, or pre-service financial clearance processes.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.