We are seeking a highly skilled QA Analyst to oversee all quality assurance (QA) activities related to the implementation of the Workforce Software time and attendance system. This role will be responsible for leading the QA efforts, ensuring thorough testing of the system, and collaborating with stakeholders across technical and business teams. Theis individual will develop and execute testing strategies, manage defect tracking, and ensure a smooth, high-quality implementation.
Key Responsibilities:
Test Strategy & Planning: Develop the overall QA strategy, testing approach, and detailed test plans for unit testing, system integration testing (SIT), and user acceptance testing (UAT).
Test Execution & Management: Oversee and coordinate test execution, ensuring comprehensive test coverage and adherence to testing timelines.
Defect Management: Identify, document, and track defects, ensuring timely resolution by collaborating with developers and business teams.
Collaboration: Work closely with technical teams, business users, and project stakeholders to ensure test requirements are met and expectations are aligned.
Test Script Development: Design and develop test cases, test scripts, and test scenarios based on system requirements and user needs.
Test Automation: Identify opportunities for test automation and implement tools/processes where applicable.
Monitoring & Reporting: Track QA progress, report on key metrics, and provide status updates to project leadership.
Leadership & Mentoring: Lead and mentor QA analysts to ensure best practices are followed and testing standards are met.
Compliance & Best Practices: Ensure testing adheres to industry best practices and compliance standards, particularly for retail industry and labor law regulations.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
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5 + years of experience in QA leadership roles, preferably with workforce management or time and attendance systems.
Strong knowledge of Workforce Software (or similar WFM solutions), testing methodologies, and software development lifecycle (SDLC).
Familiarity with Artificial Intelligence (AI) powered test management tools/AI-driven test automation frameworks.
Excellent communication, problem-solving, and organizational skills.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.