Enterprise Systems Engineer

Insight Global is seeking an Enterprise Systems Engineer to join the IT department of an AM 100 law firm. The Enterprise Systems Engineer is a hands-on technical role responsible for the design, implementation, and ongoing support of the firm’s enterprise applications and endpoint management systems. This position plays a critical part in ensuring the firm’s core systems and user computing environments are secure, reliable, and performant. .

The engineer will work closely with IT leadership, cross-functional technical teams, and business stakeholders to implement and support a wide array of enterprise applications and endpoint solutions that align with firm objectives.

Responsibilities
-Contribute to a customer-first culture that fosters loyalty and satisfaction. Consistently provide courteous, knowledgeable, and timely support to customers, ensuring their needs are met with professionalism and empathy.
-Administer, support, and maintain enterprise legal and productivity applications, including document management, conflicts, time entry, and related systems.
-Manage the full lifecycle of over 300 legal and productivity applications including configuration, deployment, updates, patching, monitoring, and user support.
-Support enterprise-wide endpoint management efforts using Microsoft Intune (Endpoint Manager), SCCM, and Autopilot.
-Configure and maintain Windows OS deployments, application packaging, and automated software distribution.
-Build and maintain Intune configuration profiles, compliance policies, and administrative templates for centralized device policy management.
Implement and troubleshoot integrations between enterprise applications and infrastructure platforms (AD, Entra ID, Exchange, SQL, etc.).
-Partner with application owners and vendors to evaluate new solutions, test updates, and coordinate upgrades or decommissioning.
-Participate in technical planning for application and system upgrades, lifecycle management, and migration to cloud-based solutions.
-Assist in creating and maintaining documentation for system architecture, deployment standards, and operational procedures.
-Provide Tier 3 support for escalated incidents related to enterprise systems and endpoints.

This role is hybrid, 2 days in the firm's center city Philadelphia office.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

-Bachelor’s degree in Information Technology or related field.
-7+ years of experience administering enterprise applications and desktop environments in a professional services or similarly complex environment (specifically working with the Microsoft Intune Endpoint Manager, SCCM and Autopilot as well as Microsoft Windows and Active Directory architecture and operations.)
-Experience with iManage administration required

-Prior experience in a law firm preferred

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.