Application Support Specialist

Post Date

Feb 27, 2025

Location

Philadelphia,
Pennsylvania

ZIP/Postal Code

19103
US
Sep 15, 2025 Insight Global

Job Type

Contract

Category

Help Desk

Req #

PHL-765513

Pay Rate

$21 - $26 (hourly estimate)

Job Description

A client of Insight Globals is seeking an Application Support Specialist to join their team remotely. The role involves troubleshooting Time Entry and Accounting ERP applications, specifically Intapp Time and Elite 3E. You will provide support to internal users, resolving login issues, system integrations, and domain network problems. Additionally, you will create, maintain, and update Power BI dashboards. A personal laptop is required for this position.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

3+ years of experience troubleshooting a variety of ERP applications specifically Time Entry and Accounting applications
Experience creating dashboards in PowerBI and monitoring dashboards for updates & maintenance as requested
Require personal laptop

Nice to Have Skills & Experience

Previous experience troubleshooting Intapp Time or Elite 3E

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.