Job Description
This role is for our large software client located in Newtown Square, PA (19073). We are looking for a skilled and experienced Endpoint Administrator to join our IT team. The ideal candidate will have expertise in 2 skills - managing endpoint security, particularly in handling Tenable logs with vulnerabilities, and coordinating with end users for patching and remediation as well as great service desk and hands on support experience.
- Proven experience as an Endpoint Administrator or similar role.
- Experience supporting MFA issues and related
- Strong knowledge of endpoint security tools, particularly Tenable.
- Experience with remote script execution and encryption management.
- Excellent troubleshooting skills and experience with migration projects.
- Strong communication and interpersonal skills.
- Hands on Service Desk skills
Relevant certifications (e.g., CompTIA Security+, Microsoft Certified: Modern Desktop Administrator) are a plus.
- Onsite 3 days per week Tues, Weds, Thursday.
- Wednesday is heavy Service Desk support day
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 4+ years of experience in an IT Services End-user support or Endpoint Administrator role
- Experience working with end users on a daily basis, remoting into their workstations and supporting their issues
- Experience patching vulnerabilities
- Experience supporting a Windows, Microsoft, and Cloud Azure environment
- Experience using MECM or Intune
- Experience working in person as Helpdesk or Service desk
- Great communication skills
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.