Customer Service - RRT/CRT

Post Date

Jun 12, 2024

Location

Murrysville,
Pennsylvania

ZIP/Postal Code

15668
US
Sep 13, 2024 Insight Global

Job Type

Contract

Category

Respiratory Therapist

Req #

HPA-711525

Pay Rate

$27 - $40 (hourly estimate)

Job Description

- This position performs in a standard call center environment which includes rotating shift requirements.

- The Line is open 8am to 5pm EST. Successful candidates rotate through working two shifts (8am to 4pm and/or 9am to 5pm) on the phone.

- Candidate may also be required to work in our warehouse facility setting devices.

- This position also requires a demonstrated proficiency in computers.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

- A.S or B.S in Respiratory Therapy from an Accredited Respiratory Therapy Program

- Current RRT or CRT

- Advanced Computer Skills

- Professional phone and Customer Service Skills

Nice to Have Skills & Experience

- 2+ years of Clinical experience in Hospital and/or Homecare Clinical Setting is preferred

- Understanding of CPAP/BIPAP devices preferred

- Experience with use of software including Microsoft Office, Word, Excel preferred

- SAP experience highly desired

- Experience in the medical device industry preferred, but not required.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.