Accounts Receivable Administrator

The Accounts Receivable Administrator supports the financial operations of a telecommunications organization by managing high‑volume, recurring billing and ensuring accurate revenue recognition across customer accounts. This role partners closely with Sales, Operations, and Finance teams, using Salesforce and QuickBooks to maintain contract data, process invoices, and drive timely collections.
Key Responsibilities:

Manage invoicing and payment application for recurring services, usage‑based billing, and customer contracts
Monitor AR aging and proactively follow up on past‑due accounts, service credits, and billing disputes
Maintain accurate customer, contract, and billing records in Salesforce and QuickBooks
Reconcile accounts receivable, unapplied cash, and customer balances
Collaborate with Sales and Customer Success to resolve contract changes, pricing updates, and service adjustments
Prepare AR reports, cash forecasts, and support month‑end close activities

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Qualifications:

Experience in Accounts Receivable, Billing, or Accounting (telecom, SaaS, or subscription‑based environment preferred)
Strong working knowledge of Salesforce (customer and contract management) and QuickBooks
Detail‑oriented with the ability to manage high transaction volumes
Strong communication skills and customer‑focused problem‑solving approach

Telecomm experience

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.