Under the supervision of the Senior Credit & Collections Generalist, this position is responsible for assessing
the creditworthiness of prospective and existing customers to minimize financial risk.
Supports the corporate goal of maximizing profitability by protecting the companys investment in accounts
receivable.
Assures the quality and integrity of accounts receivable by supporting the Credit and Collections Manager
as well as field personnel as required.
Resolves Credit CRM inquiries
Responds to notifications received via CRM within the expected timeframes.
Monitors compliance of districts with respect to corporate policies and procedures. Where necessary and
applicable, report non-compliance concerns to manager of credit and collections.
Maintains and coordinates the process of account information flow to outside collections agencies to ensure
adherence with contractual terms and established guidelines.
Participates in testing of systems/system enhancements as needed and provide appropriate feedback.
Records bankruptcy notices and subsequent write-offs in SAP & Debtnext.
Reviews and updates Debtnext action item requests.
in the office three days a week Tues-Thurs
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available
here.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
High School Degree or equivalent/some college-level accounting or related courses.
0-2 years of work experience in collections or customer service preferred
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.