Job Description
The Technical Analyst identifies and translates business needs into technical solutions, while supporting system implementations, configurations, data analysis, and end user support activities. The Technical Analyst also performs updates to realize business requirements and improvement opportunities. Frequent stakeholder engagement across all functions and levels of the organization is essential!
100K- 130K
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Education: Bachelor’s degree in Information Technology, Computer Science, or a related field is required.
2+ years of experience in a systems analyst, IT analyst, or IT-related role, with proven implementation and/or support experience.
Technical Proficiency: Strong understanding of databases (SQL), data visualization tools, API connections, cloud infrastructure, and system development lifecycles (SDLC).
Analytical Skills: Ability to troubleshoot complex software issues and analyze data to guide decision-making.
Knowledge of large-scale systems (e.g., ERP, CRM, HRIS). Microsoft D365 F&O experience is a plus.
Experience with software development and programming languages.
Excellent communication skills are essential to engage with senior leadership, project stakeholders, and cross functional teams.
Proven understanding of network architecture and IT infrastructure.
Excellent problem solving skills with a strong attention to detail.
Familiarity with cybersecurity / IT security principles and best practices.
Ability to effectively manage multiple priorities in a dynamic environment
Nice to Have Skills & Experience
A track record of supporting complex system implementations or upgrades is a plus.
Experience with ITSM systems like DevOps or Jira is a plus.
Experience with Power Platform (Power Apps, Power Automate) is preferred.
Knowledge and use of the Microsoft Office Suite is required.
Certifications such as CompTIA A+, Network+, or other technical credentials are a plus.
Experience with financial modeling and cost-benefit analysis is a plus.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.