Job Description
Seeking Intranet Support Lead for a long term contract in Reading, PA. The Intranet Support Lead provides day-to-day support for their internal intranet, ensuring consistent, high-quality content and smooth platform operations. This role manages content updates, maintains workflows, and supports governance while partnering closely with Communications, Product, and business stakeholders.
Key Responsibilities:
• Provide daily operational support and ensure continuity across intranet activities
• Manage and update intranet content, pages, and SharePoint document libraries
• Create and maintain on-brand visuals (banners, graphics, page elements)
• Document and maintain workflows, processes, and standard operating procedures
• Coordinate tasks and track progress using Microsoft Planner
• Ensure content aligns with governance standards and brand guidelines
• Collaborate with stakeholders to support updates, enhancements, and issue resolution
• Monitor analytics and feedback to improve intranet usability and engagement
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 5+ years supporting intranet or digital workplace platforms (Simpplr preferred)
• Strong content editing and page management experience
• Knowledge of SharePoint and Microsoft 365 tools
• Experience with Adobe Creative Suite (basic graphic creation/editing)
• Great communication
***Willing to go onsite 4x a week in Reading, PA***
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.