Job Description
We're looking for Data Center Technicians to join our growing team within infrastructure operations. A typical day in this role includes troubleshooting and repairing servers with hardware and network issues. The main responsibilities of the position involves hardware diagnostic and replacement of failed components. The Technician will be responsible for utilizing a ticketing system to perform incident management of servers and networking equipment, including project work and capacity management.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 1+ years IT support experience, hardware or cabling preferred
• Experience with a ticketing system and proven ability to manage priorities in the system
• Knowledge of Operating Systems, preferably Linux
• Understanding of network design/protocols, storage devices and scripting languages
• Must be capable of lifting 35lbs
• Ability to problem solve individually and work in a production environment
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.