As a Property Manager, you will maintain a best-in-class, customer-centric, culture while delivering an exceptional employee experience. Your responsibilities will include, but are not limited to, achieving operational excellence by managing net-operating income, occupancy, collections, and home sales. Time allocation mentioned below may vary depending on the communitys needs. Annual or semi-annual travel may be required for this role.
Essential Duties and Responsibilities:
Team Management and Leadership
· Cultivate employee satisfaction within your community
· Ensure community is meeting or exceeding monthly and quarterly goals related to NOI, occupancy, collections and home sales.
· Consistently execute standard operating procedures and policies to achieve full operational excellence
· Demonstrate core values through interactions with staff and residents
· Communicate with team members at all levels (i.e., maintenance, sales and leasing agents, field leadership team, home office staff, etc.) regularly to align company priorities and goals
· Ensure community complies with federal and state laws, as well as Fair Housing Standards
Resident Relations and Retention
· Cultivate resident satisfaction within your community
· Address resident issues with urgency and care
· Execute successful touch points throughout the residents journey to ensure a
happy resident base that will renew year over year
· Maintain resident ledgers and generate monthly bills
· Ensure all work orders are completed within 48 hours of receipt
Sales and Leasing
· Lead community marketing efforts to attract potential residents
· Maintain a healthy sales pipeline and hold team accountable to maintaining
pipeline conversion metrics
· Maintain occupancy goals of rental homes and oversee the sale of on-site homes
Net-Operating Income (NOI) Management
· Track and maintain a positive NOI for your community
· Ensure successful expense management through close oversight of vendors, suppliers, and employees
Collections
· Ensure all rent is billed accurately and collected on-time
· Complete all legal action and notices required in compliance with State and Fair Housing Standards
Curb Appeal
· Ensure community equipment and amenities meet safety regulations
· Provide a safe and beautiful place for residents to call home through ensuring residents homesites and common areas are kept to standards
· Provide input into community capital plans and ensure all capital projects are
completed on time, within scope and budget and according to policies
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
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https://insightglobal.com/workforce-privacy-policy/ .
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.