Insight Global is hiring a PLM System Analyst to join the Product Lifecycle Management Technology Team for a large retail company in North America. This role involves working closely with Centric Developers and the Merchant, Design & Product Creation business teams.
As a PLM System Analyst, you will define requirements for Centric configuration projects by eliciting and analyzing requirements, liaising between business and technical resources, and documenting business processes or systems and their integrations. You are a critical thinker who enjoys diving into the details and seeks to understand the how's and whys. You will define, configure, test, and implement new solutions, as well as manage process changes and support users in their use of the system.
Day to Day:
· Serving as the Subject Matter Expert for the Centric PLM and Visual Boards systems
· Demonstrating expertise in Centric configuration, understanding attributes, enums, type configuration, forms, copy templates, node browser, class browser, attributes & node validation, Lookup items, view search query, debugging, and site file investigation
· Working closely with Technology teams on integration projects to define system requirements
· Executing configuration for new Centric features and integrations, collaborating with Centric consultants as needed
· Facilitating and managing stakeholder engagement, building close relationships with business teams, and supporting change management initiatives
· Analyzing current business processes and collaborating with users to define business problems and/or areas for improvement or increased efficiency
· Recommending new processes, process flows, tools, or system solutions aligned with company goals
· Translating business requirements into detailed and actionable specifications for use by Centric consultants and developers
· Preparing and coordinating system changes for release, including organizing and leading product demo sessions, user training, maintaining guides and/or help tools, and managing the implementation phase of new features
· Reporting dysfunctions to the Centric support team, contributing to problem-solving, and communicating solutions to business teams clearly and concisely
Conducting analysis and testing on Centric upgrades and service packs, advising on which should be adopted
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
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· You have a bachelor's degree or post-secondary education in Information Technology, Business, or a related field
· You have 3+ years' experience as a System Analyst, Business Analyst, and/or Process Specialist in an agile software development environment
· Prior experience working with a PLM, and/or Merchandising System, within the apparel/fashion industry
· You have experience working specifically with Centric PLM is an added asset
· You have a high level of analytical and critical thinking skills
· You have excellent interpersonal skills and the ability to work with all levels of stakeholders
· You have excellent communication and influencing skills
· You have the ability to explain, articulate, and document concepts, business processes, systems and business requirements efficiently
· You have experience working on Integration Projects
· You have experience with working in an Agile methodology
· You have experience using Jira
You have technical skills in advanced Excel, SQL script writing, and/or XML Script Writing
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.