Image and configure Windows 11 machines using standardized deployment tools.
Deploy and set up replacement computers at various local office locations.
Migrate user data and ensure proper software installation.
Provide basic end-user support during and after deployment.
Track and document deployment progress and issues.
Maintain a high level of professionalism and customer service.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
12 years of IT support or helpdesk experience.
US person documentation (ID + birth cert OR passport OR cert of naturalization OR green card)
Experience with Windows 10/11 imaging and deployment tools
Strong troubleshooting and communication skills.
Ability to lift and move computer equipment.
Reliable transportation to travel between local sites (mileage reimbursed if applicable).
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.