Who Can Apply
- Candidates must be legally authorized to work in Canada
Job Description
Insight Global is looking for a Manager, Vendor Management to join a leading Canadian financial institution, supporting vendor strategy, governance, and SOW oversight within a high-volume digital environment. This individual will play a critical role in managing vendor relationships, driving governance processes, and ensuring quality, compliance, and value across all engagements.
Key Responsibilities
Manage and build relationships with strategic vendors while ensuring accountability and performance outcomes
Lead vendor governance forums and facilitate performance discussions with internal and external stakeholders
Review Statements of Work (SOWs) to ensure scope clarity, cost alignment, and risk mitigation
Ensure all agreements are compliant, audit-ready, and aligned with internal standards
Support and lead complex SOW negotiations and remediation efforts
Execute structured governance and approval processes in a fast-paced, high-volume environment
Develop executive-ready reporting and Vendor 360 summaries for senior leadership
Present insights and drive outcomes in leadership forums
Partner cross-functionally with Sourcing, SRM, Finance, and Delivery teams to drive alignment and decisions
Act as a central escalation point for vendor-related issues and resolutions
Manage weekly approval cadences, reporting cycles, and governance workflows with strong attention to detail
Leverage data to identify inefficiencies and drive process improvements and automation opportunities
Ensure data accuracy and consistency across systems and reporting platforms
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
5+ years of experience in vendor management, sourcing, or procurement within a large enterprise
Strong expertise in SOW structures (T&M, fixed deliverable, fixed cap) and rate cards
Proven experience reviewing and negotiating SOWs with a focus on risk and compliance
Experience running governance forums and managing vendor performance
Strong analytical and decision-making skills in high-volume environments
Excellent stakeholder management and ability to influence without direct authority
Highly organized with strong ownership and follow-through
Nice to Have Skills & Experience
Experience within financial services or banking
Exposure to vendor governance frameworks or SRM functions
Experience managing teams or leading junior resources
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.