Who Can Apply
- Candidates must be legally authorized to work in Canada
Job Description
Insight Global is seeking a UX Researcher for a Big 5 Banking client. You will be responsible for conducting user research and analyzing data to inform multiple product designs (specifically for digital sales journeys). You will work closely with the design team from ideation to launch in order to implement design choices that improve user experience. You will also be responsible for developing a well-crafted research plan with clear research objectives, writing usability research screeners and discussion guides, and recruiting targeted end-users for specific research studies. You will be expected to write clear, informative reports outlining goals, methods, and results.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
3+ years professional experience in strictly UX Research roles
Private for-profit sector research experience
Experience delivering research data to senior executives
Mixed Methods experience (usability testing, surveys, A/B testing, moderated and unmoderated interviews, etc.)
End-to-end product experience, supporting designs from ideation to launch
A proven exercising of a variety of research methods to inform digital design
Strength in clearly presenting research, justifying ideas in cross-functional settings, and fostering strong stakeholder relationships.
Nice to Have Skills & Experience
Experience supporting digital sales channels/customer journeys
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.