Insight Global is seeking a UX Researcher for a remote working opportunity with a Big 5 Banking client. You will be responsible for conducting user research and analyzing data to inform multiple product designs (personal and business banking digital products, primarily in the US). You will work closely with the design team from ideation to launch in order to implement design choices that improve user experience. You will also be responsible for developing a well-crafted research plan with clear research objectives, writing usability research screeners and discussion guides, and recruiting targeted end-users for specific research studies. You will be expected to write clear, informative reports outlining goals, methods, and results. The ideal candidate should have a degree in Human-Computer Interaction, Psychology, or a related field, and have 2-3 years of experience in UX Research.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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2-3+ years professional experience in strictly UX Research roles
Private sector experience
Interactive design experience
Experience employing various UX Research methodologies (usability testing, unmoderated, A/B, interviews, etc.)
End-to-end product experience, supporting designs from ideation to launch
Strength in clearly presenting research, justifying ideas in cross-functional settings, and fostering strong stakeholder relationships.
Experience working in banking or at a major financial institution
Experience researching for personal & small business banking digital platforms
Larger scale quantitative methods experience (ie. surveys)
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.