We are seeking a talented UX Designer to join our Commercial Banking team and help shape intuitive, user-friendly experiences for our clients. You will play a key role in optimizing digital banking platforms, designing solutions that improve usability, enhance engagement, and drive business success.
Responsibilities
Create and Build:
Rapidly iterate through journey maps, storyboards, user flows, sketches, wireframes, and
other design artifacts to effectively communicate interaction and concepts with your product
team.
Work closely with, Content Strategists, UX Researchers, Product Managers and Developers in
a collaborative team-oriented environment to create and test new products, features and
functionality.
Deeply understand and advocate for the users needs while developing features that align to
the needs of the user and add business value.
Share ideas, lead peer-reviews, and exhibit strong listening skills. You justify and articulate
design decisions during design reviews. You lead brainstorming and sketching sessions with
product teams. You represent the voice of your team to cross-functional leadership and keep
the product on track.
Turn user research and usability feedback into easy-to-use solutions. Gather, analyze, and
synthesize UX needs for complex product and user requirements.
Perform site or application audits and analyze data from various measurement tools in order
to provide insights on user behavior and identify recommended design changes.
Stay current on UX trends that help solve for complexity, through our research tools and
other methods to understand what other competitors are doing to simplify the experience.
Identify how to best integrate usage analytics into our product that will generate data to help
us track and measure the success of our designs.
Support the ongoing development and use of the Design System by supporting the Design
System teams engagement and execution model.
Apply expertise and creative thinking to address unique or ambiguous situations and find
solutions to problems that can be complex and non-routine.
Articulate with ease the "why" behind design decisions to product and leadership teams
while representing the voice of our users.
Lead and Influence
Work closely with other UX leaders and peers to strengthen design processes and culture
and develop best practices for applying design-thinking methodologies and telling user centered stories.
Work with design peers to elevate our design process by defining and implementing process
frameworks that ensure improved UI alignment, efficiency, quality, and innovation.
Effectively present/communicate design practice and process topics to designers, partners,
and stakeholders.
Proactively look for opportunities to mature the design delivery process, with an emphasis on
harnessing the value of our strategic design capabilities.
Collaborate with the internal design and research team to establish the UX development
process, including UX roadmaps, design guidelines and best practices supporting the
implementation of new and existing digital applications.
Promote and advocate for UX design and customer centric design thinking across the
organization.
Continuously update yourself by learning and leveraging new technologies and best
practices within the field of user experience in order to enhance our practices
Key Responsibilities
Conduct user research to understand customer pain points and financial workflows.
Create wireframes, prototypes, and high-fidelity designs for banking applications.
Collaborate with product managers, developers, and business analysts to align design with business goals.
Design interfaces that comply with financial regulations and accessibility standards.
Perform usability testing and refine designs based on feedback.
Stay updated on trends in fintech and UX best practices.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .