Technical Writer

Post Date

Apr 23, 2025

Location

Toronto,
Ontario

ZIP/Postal Code

M5J2T3
Canada
Jun 27, 2025 Insight Global

Job Type

Contract

Category

Technical Writer

Req #

TOR-777841

Pay Rate

$52 - $65 (hourly estimate)

Who Can Apply

  • Candidates must be legally authorized to work in Canada

Job Description

Insight Global is looking for qualified technical Business Systems Analyst to optimize and document a Windows application migration. This migration is from Windows 2012 to Windows 2022 and covers 10 banking/payments applications. This role will include creating or revising technical documentation from an application perspective. Candidates must be dynamic to support in helping to manage aspects on this project and in creating new user guides and technical documentation of the new system. A large part of this role with include sitting down with developers and technical team members to understand what the system does through knowledge transfer and collaboration.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

- 7-10+ years of experience as a Business Systems Analyst or Technical Writer working in a banking/payments domain on large scale projects or applications.
- Ability to get involved from a project management perspective to streamline processes and collaboration to facilitate delivery.
- Excellent attention to detail and proven experience in writing technical documentation, utilizing technical specs, to create instructional guides/user guides and project diagrams/charts.
- Excellent communication and collaboration skills in order to have productive discussions and knowledge transfer and supporting documentation of the system.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.