Who Can Apply
- Candidates must be legally authorized to work in Canada
Job Description
Insight Global is looking for a Technical Lead to drive end-to-end technology delivery with a strong focus on API development and integration. This role will be responsible for leading delivery from a technical perspective, ensuring solutions are scalable, well-integrated, and aligned to business needs.
Key Responsibiltiies include:
Lead technology delivery across initiatives, owning execution from a technical standpoint
Design and oversee API development and system integrations
Provide technical leadership across design, architecture, and implementation phases
Partner with business and product teams to translate requirements into scalable solutions
Guide development teams and ensure alignment on best practices and delivery standards
Support overall system performance, reliability, and integration across platforms
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Proven experience as a Technical Lead or Senior Engineer within technology delivery environments
Experience with program languages- Javscript (Node.js) and Java for enterprise back end systems
Strong hands-on experience with API design, development, and integration
Experience leading delivery from a technical perspective across multiple projects
Solid understanding of architecture, system design, and integration patterns
Strong communication and stakeholder management skills
understanding or knowledge of contact center
Nice to Have Skills & Experience
Exposure to CCaaS (Contact Center as a Service) environments
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.