Sr. Data Analyst

Post Date

Aug 11, 2025

Location

Toronto,
Ontario

ZIP/Postal Code

M5X1A9
Canada
Oct 22, 2025 Insight Global

Job Type

Contract

Category

Business Analysis

Req #

TOR-801436

Pay Rate

$41 - $51 (hourly estimate)

Who Can Apply

  • Candidates must be legally authorized to work in Canada

Job Description

Insight Global is seeking a Sr. Data Analyst to join one of Canada's top banks for a 6-month contract (plus possible extension). In this role, you will support multiple managers within Enterprise Change Management and ITSM Support in the banks Technology & Operations group. You will spearhead data analysis for these teams' KPI data (related to ITSM, change management, and incident management reporting) to identify trends and conduct root-cause analysis when needed. To be successful in this role, you must be highly proficient in navigating ServiceNow data and communicating your findings proactively and directly.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

- 5+ years of Data Analysis experience
- Deep understanding of processes and data related to ITSM & Change Management
- Highly proficient with ServiceNow data
- Highly skilled with root-cause analysis and identifying data trends
- Excellent communication skills (e.g., proactive, direct), both written and verbal

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.