Who Can Apply
- Candidates must be legally authorized to work in Canada
Job Description
We are seeking an Intermediate ServiceNow Developer with 3–5 years of experience developing and customizing solutions on the ServiceNow platform. This individual will be responsible for designing, developing, troubleshooting, and enhancing ServiceNow applications while supporting enterprise-wide business initiatives.
The successful candidate will have a strong understanding of ServiceNow architecture, development best practices, integrations, and scripting. They will work independently on moderately complex development efforts while collaborating with stakeholders, performing code reviews, supporting integrations, and mentoring junior developers when required.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Experience & Platform Knowledge
3–5 years of hands-on ServiceNow development experience
Strong understanding of ServiceNow architecture, data model, and development best practices
Proven experience developing and customizing solutions on the ServiceNow platform
Experience designing and implementing workflows, integrations, and custom applications
ServiceNow Modules Experience
ITSM
ITOM
ITAM
CSM
GRC
HRSD / HR Management
Certifications
Certified Implementation Specialist (CIS) OR Certified Integration Specialist
Minimum of two ServiceNow Micro-Certifications, such as:
Application Developer – Process Creator
Application Developer – User Interface Creator
Integration Hub
Service Portal
Predictive Intelligence
Technical Skills
Strong JavaScript scripting experience
Hands-on experience with GlideRecord API, Ajax, and Jelly
Experience developing and consuming REST and SOAP web services
Knowledge of ServiceNow APIs
Development & Quality
Experience troubleshooting and resolving ServiceNow defects/issues
Experience performing code reviews and ensuring development quality standards
Ability to develop custom solutions and integrations independently
Ways of Working
Experience working in Agile environments
Nice to Have Skills & Experience
• Familiarity with Service Portal concepts
• Ability to influence stakeholders and facilitate discussions with decision makers
• Strong strategic thinking and interpersonal skills
• Experience working within a large enterprise or matrix organization
• Experience mentoring junior developers
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.