Senior Technical Project Manager

We are seeking an experienced Technical Project Manager to lead complex, multi-layered technology initiatives in a fast-paced environment. This role requires a unique blend of hands-on technical expertise and project management excellence to drive solutions from requirements gathering through final delivery.
Key Responsibilities
Project Leadership
Lead and manage scrum pods as Scrum Master, ensuring agile delivery methodologies
Drive complex systems integration projects involving multiple cross-functional teams
Manage end-to-end project lifecycle from requirements definition to final delivery
Coordinate delivery across 25+ enterprise systems integration points
Has demonstrated unique problem solving skills at a large enterprise
Technical Oversight
Oversee Salesforce Financial Services Cloud implementations including:
Sales Cloud configuration and customization
Experience Cloud development
Salesforce Marketing Cloud (SFMC) integration
Loyalty management capabilities implementation
Manage Microsoft Azure Data Factory (ADF) and Databricks solution architecture
Ensure seamless integration across multi-layer solution architectures
Stakeholder Management
Facilitate clear communication between technical teams, business stakeholders, and leadership
Manage requirements using JIRA and Confluence platforms - Must be able to write complex JIRA queries and should be able to use EazyBI to generate dashboards
Present project status, risks, and recommendations to senior management

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

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Required Qualifications
Technical Background
Hands-on experience in one or more of the following capacities:
o Software Developer
o Solution Designer
o Business Systems Analyst (BSA)
Proven experience with complex systems integration involving multiple teams and technologies
Strong understanding of multi-layer solution architectures in enterprise environments - must be able to draw clear diagrams of the solution and facilitate whiteboarding for problem resolution
Project Management Expertise
Demonstrated experience running scrum pods as Scrum Master, technical project management experience would be required as well
Experience managing fast-paced, complex technology projects
Proficiency with JIRA and Confluence for requirements and project management
Track record of successfully moving projects from requirements to delivery
Communication & Leadership
Exceptional communication skills - ability to articulate complex technical concepts to diverse audiences
Experience working with senior stakeholders and cross-functional teams
Strong problem-solving abilities and conflict resolution skills
Great at story telling to elaborate on key problems faced by Scrum teams to drive solution forward
Aware of the latest and greatest in the tech space, specially in the Salesforce and Microsoft Azure areas

Preferred Qualifications
Previous experience with CIBC or similar financial services organizations
Familiarity with Salesforce Financial Services Cloud ecosystem
Experience with Microsoft Azure cloud platforms and Databricks
Knowledge of financial services regulatory requirements and compliance frameworks

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.