We are looking for A Quality Engineer who will be responsible for overseeing and managing all AV-related activities, ensuring seamless coordination and execution, which includes but is not limited to:
· Leading and managing the QA/QC process for the deployment of AV technologies, including displays, audio, video, and control systems.
· Developing, documenting, and executing comprehensive test cases to validate AV hardware, software, and system integrations.
· Conducting thorough testing of:
o AV displays, Surface Hubs, Samsung/LG/jupiter displays, and presentation screens
o Audio and video functionality, including microphones, speakers, embedded sound, and integrated sound systems
o Meeting room booking functions (Outlook and non-Outlook systems)
o Camera AI features and conference call/video quality
o Sound masking systems
· Ensuring all testing adheres to security and compliance requirements as defined by project guidelines.
· Collaborating with AV vendors and external workforce suppliers to ensure all BOM components are tested and meet quality standards.
· Documenting and reporting any issues, discrepancies, or non-compliance and drive resolutions.
· Maintaining comprehensive QA documentation, including test plans, test cases, and testing outcomes.
· Conducting QAQC testing on AV technologies, including Crestron/flex/MTR(s), SurfaceHubs, dante, biamp, QSYS, and other related systems. Performing integration and functionality tests to ensure seamless interaction between AV components and UC technologies such as Office 365 and Microsoft Teams
· Testing and troubleshooting conference meeting cameras such as poly, PTZ, onebeyond, Qsys, huddly, and logi to ensure proper performance and integration with the AV system.
· Verifying camera alignment, video quality, and compatibility with AV control systems.
· Ensuring that UCs technologies, particularly Microsoft Teams and Office 365, are fully integrated into AV systems and are functioning optimally.
· Testing the interaction between conferencing systems, AV hardware, and software platforms to ensure smooth user experiences.
· Performing network compatibility testing for AV systems, ensuring proper setup with Wi-Fi, PoE, and firewall/security applications.
· Testing data flow, latency, and connection stability across networks, ensuring compliance with company standards.
· Using QSYS for operational testing, configuring, and verifying functionality across various AV setups.
· Collaborating with engineering and IT teams to resolve issues related to QSYS system integration, ensuring optimal audio and video quality.
· Implementing QAQC testing best practices to ensure all AV technologies meet performance, reliability, and safety standards.
· Documenting and reporting test results, issues, and resolutions, ensuring all testing procedures are clear, repeatable, and aligned with industry best practices.
· Working closely with engineering teams to resolve issues during the installation or configuration phase, including troubleshooting and re-testing faulty components.
Providing technical support and guidance for AV systems during deployment and troubleshooting phases.
Must be available to work fully on-site in downtown Toronto starting September 1st.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
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Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.