We are looking for five (5) Quality Analyst Technicians to work on site in Toronto for a project with one of the big 5 banks. You will be responsible for ensuring the quality and functionality of all audio-visual systems and equipment which includes but is not limited to:
· Conducting QAQC testing on AV technologies, including Crestron/flex/MTR(s), SurfaceHubs, dante, biamp, QSYS, and other related systems. Performing integration and functionality tests to ensure seamless interaction between AV components and UC technologies such as Office 365 and Microsoft Teams
· Testing and troubleshooting conference meeting cameras such as poly, PTZ, onebeyond, Qsys, huddly, and logi to ensure proper performance and integration with the AV system.
· Verifying camera alignment, video quality, and compatibility with AV control systems.
· Ensuring that UCs technologies, particularly Microsoft Teams and Office 365, are fully integrated into AV systems and are functioning optimally.
· Testing the interaction between conferencing systems, AV hardware, and software platforms to ensure smooth user experiences.
· Performing network compatibility testing for AV systems, ensuring proper setup with Wi-Fi, PoE, and firewall/security applications.
· Testing data flow, latency, and connection stability across networks, ensuring compliance with company standards.
· Using QSYS for operational testing, configuring, and verifying functionality across various AV setups.
· Collaborating with engineering and IT teams to resolve issues related to QSYS system integration, ensuring optimal audio and video quality.
· Implementing QAQC testing best practices to ensure all AV technologies meet performance, reliability, and safety standards.
· Documenting and reporting test results, issues, and resolutions, ensuring all testing procedures are clear, repeatable, and aligned with industry best practices.
· Working closely with engineering teams to resolve issues during the installation or configuration phase, including troubleshooting and re-testing faulty components.
Providing technical support and guidance for AV systems during deployment and troubleshooting phases.
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- Experience with Testing and troubleshooting cameras
- Experience with testing AV systems (QSYS or Creston)
-Ability to come on-site in downtown Toronto 4-5 days / week
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.