QA/Technical Writer

Post Date

Dec 16, 2025

Location

Toronto,
Ontario

ZIP/Postal Code

M5J 2
Canada
Feb 19, 2026 Insight Global

Job Type

Contract-to-perm

Category

Accounting / Finance

Req #

TOR-6e61a6e4-4fc2-4019-8064-2abf506a0c8e

Pay Rate

$36 - $45 (hourly estimate)

Who Can Apply

  • Candidates must be legally authorized to work in Canada

Job Description

We are seeking an Intermediate QA Specialist with Technical Writing expertise to join our team. This role combines manual quality assurance testing with technical documentation responsibilities, including API documentation. The ideal candidate is detail-oriented, highly organized, and able to translate complex technical concepts into clear, user-friendly documentation with a background in Quality Assurance as well.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Required Skills & Experience

o 3-5 years in QA and technical writing roles.
o Proven experience in API documentation and manual/automated testing methodologies
• Knowledge of Sequence Diagrams for API design or designing complex workflows
o Familiarity with RESTful APIs and tools like Postman or Swagger.
o Experience with Agile/Scrum methodologies.
o Postman, SQL, Decisions platform (UI platform)
o Bachelor’s degree in Computer Science, Information Technology, or related field.
o Basic coding skills (Java, Python, or JavaScript).

Nice to Have Skills & Experience

• Experience with automation frameworks (Selenium, Cypress).
• Familiarity with cloud platforms (AWS, GCP, Azure).
• Experience in telco is preferred

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.