Product Owner

The Product Manager is responsible for assisting in organizing, preparing, and conducting various business technology activities related to the eTasks Portal and linked applications, including but not limited to participating in all Agile ceremonies, assisting with writing user stories and representing the voice of the customer when decisions are made.

This role will also help assess training needs and work with the training managers to determine the appropriate delivery mechanism for all training content.

The Product Owner will also acts as the primary contact for the Line of Business for questions regarding the eTasks Portal, assists the Help Desk team address user needs and proactively supports eTasks adoption related activities.

Responsibilities:
· Participation in all Agile ceremonies and helping the day-to-day activities in the Agile team
· Support line of business with refresher training as needed
· Review and provide feedback and content on eLearning modules for Commercial Lending tools
· Assisting the Help Desk team resolve issues raised by the users
· Proactively raise issues and risks that impede the delivery of customer-focused enhancements
· Monitor and convert user (internal/external) feedback into actionable backlog items
· Ensure documentation and training materials are up to date (eTasks portal documentation, email repository and so on)
· Backlog management: writing, refining and prioritizing enhancement requests with Senior Product Owner oversight
· Overseeing the delivery of product enhancements from start to finish to ensure they meet the clients needs and preferences
· Review and accept/return user stories in accordance with Agile Standard Practice and user needs

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

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4-7 years as a Product Owner
Banking background
working within banking product launches within commercial banking
exellent communication skills, stakeholder management
· Strong interpersonal, communication & persuasion skills and the ability to interact professionally with a diverse group of peers, managers, and subject matter experts
· Some knowledge of Product Design and User Experience principles, Software delivery cycles, Agile delivery
· Analytical and detail-oriented with the ability to follow up on items or determine appropriate steps for timely resolution
· Strong organizational and problem-solving skills while working in a fast-paced environment with changing priorities
· Business acumen, knowledge of business drivers in the Commercial Banking environment and North American financial industry
· Ability to juggle conflicting priorities while completing projects successfully
· Strong writing and documentation skills

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.