Procedure Writer

Post Date

Aug 18, 2025

Location

Toronto,
Ontario

ZIP/Postal Code

M5B1B8
Canada
Oct 20, 2025 Insight Global

Job Type

Contract

Category

Investments

Req #

TOR-803216

Pay Rate

$15 - $19 (hourly estimate)

Who Can Apply

  • Candidates must be legally authorized to work in Canada

Job Description

Insight Global is looking for a Procedure Writer to join our Fraud & Controls team to drive transformation across the P&BB space. Our focus is primarily on the intersection of fraud prevention and mitigation across all customer channels (e.g., branches, online, contact centers, operations centres); and as the team evolves, will have a broader enterprise-wide focus. This position is well suited to entrepreneurial individuals looking to build on past transformation experience while learning about the FI and the financial services industry.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

Post-secondary degree in related field of study
Proficient in using MS Excel or other data management tools to arrive at data-driven insights and conclusions
Proficient in using MS PowerPoint or other tools to tell stories, communicate ideas, proposals and outcomes to stakeholders
Strong problem solving and communication (verbal and written) skills
Strong client facilitation and coaching skills (e.g., presentations, workshops, project kickoffs)

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.