Lead Business Analyst

Insight Global is looking for a Lead Business Analyst to join a large banking client on a 5 month contract working hybrid in downtown Toronto 2 days/week. The successful candidate will join a business process team and will support several RPA use cases across the fraud operations group. Primary responsibilities involve discovery sessions for current state, gathering requirements from stakeholders, defining target state, process mapping, documentation, and working with operations teams to finalize test cases.

Please Note: We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

3+ years experience working as a business analyst within medium-large organizations
- Previous experience working in RPA projects involving UIPath, Blue Prism, etc.
- Previous experience generating test plans, conducting UAT and production acceptance testing
- Strong experience with Business Continuity Planning
- Strong understanding of the SDLC and agile methodology
- Ability to articulate business documents and interact with business stakeholders to gather requirements
- Experience creating project plans within MS Project, Smartsheets, etc
- Excellent communication skills, collaboration skills, and eagerness to work on challenging projects

- Previous experience working in the financial industry
- Previous experience working in fraud operations
- Change management experience

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.