Jr. Content Designer

We are seeking a dedicated and innovative Content Designer to join a Big 5 banking client. In this role, you will be instrumental in creating engaging and intuitive customer experiences for a diverse product portfolios, including: sales journeys, public website, secure sites, and sustainable banking initiatives. You will collaborate closely with various product partners, designers, and content designers to ensure the delivery of high-quality content. The ideal candidate is expected to have excellent organizational and stakeholder management skills.
Responsibilities:
• Works independently, or with oversight from more senior content designers, on content design projects that are concisely defined or contain limited unknowns. Collaborates effectively with working teams.
• Works on technical problems with small to large scope, asks questions to confirm and validate requirements to execute on deliverables.
• Works on content problems with relatively small scope and asks questions to ensure they have all relevant information to create solutions.
• Able to improve existing content by ensuring writing complies with technical input constrains and design module builds within our Content Management System (CMS) with a focus on accessibility.
• Self-managed to execute on content QA process and procedures and content intake management by following content authorship roles and responsibilities.
• Can produce well-crafted content deliverables that meet stated requirements.
• Able to iterate rapidly, create multiple solutions.
• Strong attention to detail in using correct grammar, consistency, and following defined content guidelines.
• Self directed and meets deadlines.
• Listens to feedback and incorporates it appropriately with help from mentors / managers.
• Works effectively with PM, content, design, development and other cross-functional partners to understand problem, goals and arrive at best solution.
• Can solicit, weigh and integrate diverse feedback from multi-disciplinary stakeholders.
• Clearly communicates decision-making rationale to team members.


Foundational level of proficiency:
• Information Architecture.
• Stakeholder management.
• Agile Delivery and Development.
• Design Thinking.
• Digital Fluency.
• Technology Graphic Tools.
• Technical Writing/Documentation.
• Illustration.
• Data Visualization.
• Imaging Tools.
• Media Content and Graphic Designs.
• Multimedia Technologies.
• Writing / Editing.
• Storytelling.
• Verbal & written communication skills.
• Collaboration & team skills.
• Analytical and problem solving skills.
• Data driven decision making.
• Typically between 3 - 6 years of relevant experience and post- secondary degree in related field of study or an equivalent combination of education and experience.
• Technical proficiency gained through education and/or business experience.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• 1-2 years of experience in UX Writing / Content Design
• Large enterprise experience
• Agile experience, specifically working with technical stakeholders
• Strong sense of collaboration with various stakeholder groups and ability to adapt to various working style
• Strong communicator, dependable, and a go-getter who can work with stakeholders to drive clarity about user needs and business objectives, advance our design practice, and advocates for the user
Strong storytelling and foundations of voice/tone (online blogging, article creation, journalism/editorial work)

institutions
• Figma application experience
Experience with UX Research tools (ie. UX Playbook)

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.