Insight Global is looking for a technical expert to support small to medium complex projects and initiatives related to application and infrastructure technology across multiple platforms. The role involves communicating with end-users to document and resolve issues, evaluating service requests for adherence to standards, and escalating complex problems with alternative solutions. The candidate will also provide training, coordinate implementation plans, monitor services for improvement opportunities, and maintain a knowledge base to enhance MTTR. Daily interactions will include developers, PMOs, business analysts, and product owners.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available
here.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
5-7 Years experience with defining, implementing changes to, and supporting a production application.
Experience with on prem to Azure cloud migrations
Knowledge of approaches, tools and techniques for anticipating, recognizing, and resolving technical (hardware, software, application or operational) problems.
Experience with production scheduling, control procedures and maintaining of processing service deliverables.
Platform Infrastructure experience.
Unix Experience.
Ability to manage high volumes and multitask efficiently
-Experience with Azure Databricks, Azure Data Factory
-IT Education or certifications
-Experience managing shared services
-Service Now
-Build and release experience
-Dev ops experience/exposure
- Previous financial industry experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.