Insight Global is looking for an IT Analyst to support one of our enterprise clients on their Privileged Access Management team. This role will focus on maintaining and enhancing the organizations PAM solutions, with a preference for experience in CyberArk Vault. The ideal candidate will also have a solid understanding of IT service management practices, particularly in incident and change management processes.
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2+ years of experience supporting Privileged Access Management (PAM) solutions, preferably CyberArk Vault
Knowledge of IT service management frameworks such as incident management and change management
Strong written and verbal communication skills
Proven ability to meet deadlines and work in fast-paced environments
Certifications in ITIL, CyberArk, or related technologies
Experience supporting identity and access management (IAM) systems or security operations
Familiarity with ticketing tools such as ServiceNow or Jira
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.