Franchise Support Analyst

Post Date

Aug 18, 2025

Location

Toronto,
Ontario

ZIP/Postal Code

M5X 2
Canada
Oct 31, 2025 Insight Global

Job Type

Contract

Category

Accounting / Finance

Req #

TOR-1347733b-0221-40cf-80d1-9b15650493d7

Pay Rate

$20 - $25 (hourly estimate)

Who Can Apply

  • Candidates must be legally authorized to work in Canada

Job Description

- Ensure collection of receivables due to Restaurant Brands International are received timely while monitoring and reducing any bad debt impact
- Works with Development and Finance teams on open receivable issues, restaurant closures and other topics impacting an allocated group of franchisees
- Maintains franchisee relationships
- Supports the Operations Teams, Finance and other support staff for various reports, analysis and documentation where required
- Perform account reconciliations assessing billing accuracy
- Maintain internal systems to ensure accurate restaurant status
- Work to clear cash on account, where payments are sent via Wire and Cheque
- Communicate directly with restaurant owners on collection or billings issues
- Update daily trackers and maintain internal systems
- Coordinate between franchisees, Field representatives and Finance departments

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Required Skills & Experience

- Bachelor's degree in finance, business or related field
- High proficiency in Microsoft Office (Excel and Outlook)
- Skilled in managing multiple priorities and projects
- Strong communication skills in English - both written and verbal.

Nice to Have Skills & Experience

- Communication skills in French
- Knowledge of SAP
- Knowledge of accounts receivable and/or restaurant operations

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.