Who Can Apply
- Candidates must be legally authorized to work in Canada
Job Description
About the Role
Spin Master is seeking End User Experience Lead for the end-user experience and application deployment for our SAP ERP implementation under Project Sherpa. This strategic role will serve as the voice of the end-user within the project team, ensuring seamless adoption and deployment across the organization.
Key Responsibilities
• Act as the primary liaison between operational teams, end users, and ERP implementation partners.
• Own end-user experience strategy for SAP ERP deployment, ensuring smooth rollout and adoption.
• Represent Spin Master in all project meetings as the voice of the end-user perspective.
• Oversee all application deployments and ensure that everything pushed to user devices meets project standards.
• Collaborate closely with implementation teams and internal stakeholders to align on requirements and execution.
• Manage communication and coordination for all user-related aspects of the ERP transformation.
• Provide strategic guidance on ERP transformation initiatives, ensuring alignment with business objectives.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Required Qualifications
• 5–10 years of experience in ERP transformation projects, specifically SAP ERP implementations.
• Proven track record in end-user experience leadership and application deployment for large-scale ERP projects.
• Experience working in organizations with 3,000+ employees.
• Strong ability to navigate vendor relationships, manage customer expectations, and influence stakeholders with confidence.
• Comfortable working in a highly visible, strategic role with strong opinions and decision-making authority.
• Excellent communication and leadership skills; ability to represent the project at an executive level.
• Onsite presence required 4 days per week.
• Industry experience is not required, but prior experience in large ERP transformations is essential.
Nice to Have Skills & Experience
Preferred Attributes
• Strategic thinker with a hands-on approach to problem-solving.
• Ability to thrive in a fast-paced, dynamic environment.
• Strong interpersonal skills to bridge technical and operational teams effectively.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.