As the Digital Production Manager for vendor content, you will collaborate with stakeholders from Design, Copy, Merchandising and Account Management teams to successfully build and optimize website journeys and on-site experiences using the Contentful Content Management System (CMS). Once published, you will use a strong attention for detail to perform quality assurance checks on the newly built content journeys you've launched across Loblaw owned Grocery websites and social media accounts. This role will collaborate with internal and external stakeholders to ensure campaign content launches on-time and provides the best online customer experience. You will identify and lead process efficiency improvements with the support of a Digital Production Specialist who you will directly report to you.
What you'll do
Lead Digital Production Specialist to meet weekly and monthly site launches in support of vendor campaigns
Building website journeys using the Contentful CMS platform, performing quality assurance checks to ensure site journeys and components go live at specified times and dates
Project coordination with various design, copy and vendor account management teams
Use project management tools to manage project timeline workflows
Support campaign briefing processes using subject matter expertise of Contentful CMS capabilities and maintain positive working relationships with stakeholders
Advocate and promote better customer shopping journeys, SEO and accessibility best practices
Identify and raise website bugs or new features with Production Lead and Tech teams for intake and consideration to increase efficiencies
Implement analytics tagging for content and marketing promotions
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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You have a passion for leadership/ mentorship and have a desire to be a people manager
Previous client/ account management experience, working with external vendors to bring their ideas to life
You are a problem solver at heart -- you excel at finding answers and clarification for new assignments
You are an expert at mastering web tools. You have used various Content Management Systems and have a knack for picking up new platforms and continuous optimization
You live and breathe digital work and/ or project management and know how to get work done autonomously in a fast-paced environment
Excellent communication, desire to learn stakeholder personalities and a positive team-oriented mindset are at the core of the way you work
Strong time management, attention to detail and prioritization skills
You are aware of accessibility standards and SEO best practices
Experience with Contentful is a bonus.
Experience with Project Management methodologies and tools (Jira, Slack,Coda) is a bonus
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.