Customer Service Representative

Post Date

Apr 30, 2025

Location

Toronto,
Ontario

ZIP/Postal Code

M5B2L7
Canada
Jul 04, 2025 Insight Global

Job Type

Contract

Category

Accounting / Finance

Req #

TOR-779526

Pay Rate

$16 - $20 (hourly estimate)

Who Can Apply

  • Candidates must be legally authorized to work in Canada

Job Description

Insight Global seeks an enthusiastic Customer Service Representative to join one of Canada's largest banking institutions. The successful candidate will be responsible for servicing our third-party advisors regarding various financial products. These communications will take place via email as well as through inbound calls. Hours of operation for this team are between 7 a.m. and 7 p.m., and the ideal candidate would be expected to work rotational shifts as needed.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

-Strong communication skills

-The ability to juggle competing priorities

-Technologically savvy

-Previous experience solving problems effectively

-Completed post-secondary Degree/ Diploma

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.