The Governance, Control & Operational Excellence team are creative Change Agents who design, optimize, implement, reporting, and process improvements and shape the organization into a structured framework for decision-making and accountability across departments.
As Governance, Control Process Engineer, you will utilize your proven experience of engaging and collaborating with cross-functional, multi- level stakeholders to analyze, solution, automate, implement, and monitor process improvements for moderate to complex, new and existing processes in alignment business objectives and strategies. Your ability to write concise, consumable, professional documentation, create visuals of the 'Art of the possible' coupled with being a good 'storyteller' are just some of the skills you will use to deliver value.
Plan, manage, execute and lead cross functional end-to-end delivery of process improvement throughout the lifecycle of moderate to high scale/complex projects in alignment with the business and/or enterprise needs and strategies. Provide leadership and work collaboratively with stakeholders including the Business and Technology partners, to support project benefits and changes to business processes.
Educate and create awareness of process improvement methodologies across the Bank.
Contribute to the strategic direction of the business /function, play a key role in the development and implementation of process and operational synergies and efficiencies
Leverage advanced analytics and process modeling to solve moderate to complex process problems, as well as make process improvements
Provide advice to business leaders and lead solutions to improve quality and eliminate waste. Lead the team to execute on recommendations
Provide advanced data-driven recommendations / decisions to forecast, lead and deliver financial and customer benefits to the business
Gather data to translate a practical problem into a statistical problem, using advanced methods including data modeling
Actively manage relationships within and across various business lines, corporate and/or control functions and ensure alignment with enterprise
Adhere to enterprise frameworks or methodologies that relate to activities for this process improvement & transformation
Ensure respective programs/policies/practices meet business needs, complies with internal and external requirements, and aligns with business priorities
Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
Ensure compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties)
Conduct internal and external research projects; support the development/ delivery of presentations / communications to management or broader audience
Conduct meaningful analysis at the functional and/or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices
Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
Adhere to internal policies/procedures and applicable regulatory guidelines
Protect the interests of the organization escalate identify and manage risks, and non-standard, high risk activities as necessary
Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available
here.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
Working knowledge of IT and Security Risk vernacular, technologies and practices
Process improvement advisor for a business, typically leading or contributing on projects of moderate scope and complexity
Solves moderately to highly complex process problems
Integrates knowledge of the enterprise sub-functions or business lines overarching strategy in developing solutions across multiple functions or operations
Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services
Has advanced knowledge of all the software application and tools required to perform tasks while following best practices; provides guidance to others
Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders
Works autonomously as the lead and guides others within area of expertise
Provides leadership guidance, makes recommendations and collaborates with business to ensure solutions meets the business needs on a complex project or program
Undergraduate degree or relevant professional certifications, designations, or equivalent required
7+ years of relevant experience
Black Belt; Cobit certification or other Process management certifications
Jira; Confluence; SharePoint; Excel; Power Point; Power BI; Power Automate experience is an asset
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.