Who Can Apply
- Candidates must be legally authorized to work in Canada
Job Description
Insight Global is seeking a Community Manager to support the Marketing team at a large financial institution!
This role is responsible for managing and growing Simplii’s social media presence by posting content, engaging with audiences, and fostering a strong online community. The ideal candidate is creative, highly communicative, and passionate about building meaningful connections across digital platforms.
Key Responsibilities:
- Publish and schedule content across social media channels aligned with brand voice
- Monitor and respond to comments, messages, and interactions in a timely, professional manner
- Drive community engagement by initiating conversations and encouraging participation
- Support community growth through user-generated content, campaigns, and online initiatives
- Analyze engagement metrics and optimize content and outreach strategies
- Write compelling, platform-specific copy for posts and interactions
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 2–5 years of experience in community management or social media
- Proven experience building and engaging online communities
- Strong copywriting and communication skills
- Experience across platforms (YouTube, Google/Meta, TikTok, Instagram)
- Proficiency with tools such as Hootsuite and Sprinklr
- Ability to analyze engagement data and adjust strategies
Nice to Have Skills & Experience
- Agency experience
- Bilingual (French) and/or understanding of the Quebec market
- Marketing portfolio
- Banking or financial services experience
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.