Business Systems Analyst

Insight Global is seeking a Business Systems Analyst to join a Canadian Health-Technology company for a fully remote, 6-month contract-to-hire position.
Within a large group of Product Owners, Developers, QA's, etc., you will take lead on BSA responsibilities to support a major local healthcare client. This includes process redesign and gap analysis for the integrations and solutions that the company is providing to this client (i.e., a FHIR-based clinical data repository). To be successful in this role, you must have an agile mindset and understand the values and principles that drive it. You must also be able to handle demanding, high standards from stakeholders and prioritize accordingly.

Primary functions for this role include:
- Gather process redesign and gap analysis for both front end solutions and integrations with the company's FHIR-based clinical data repository.
- Link customer requirements to project objectives and priorities; communicate these requirements to colleagues; and collaborate with product leads and designers to deliver the best possible solutions.
- Produce documentation to a high standard, including high quality reports and presentations.
- Apply change management techniques within a complex environment to identify and facilitate positive change.
- Understand capabilities of the company's products and services and how they can deliver value to our customers.
- Accountable for ensuring that all working hours are accurately reported in NetSuite on a daily or weekly basis, that the majority of (if not all) hours are tracked as billable and that the project management tool in NetSuite is properly and fully utilized.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

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- 5+ years of BSA and integration experience
- Healthcare setting experience and/or knowledge, including FHIR and HL7
- Technical acumen (i.e., understanding of SDLC, UML, SQL, data mapping, APIs, and tools like Jira)
- Experience in one or more of the following areas: development of internet/intranet business strategies, business process re-engineering, business case development, and cost-benefit analysis
- Superb communication skills, both written and verbal
- Highly proficient with prioritization and problem-solving
- Agile- and outcome-focused mindset
- Extensive experience documenting business requirements to determine technology solutions

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.