The individual will have an end-to-end project accountability. Beginning with understanding the business
KPIs, they will leverage expertise in process design to determine an efficient and optimal process for
delivering reporting results. Ad hoc analysis will be a component of the role, digging into new territory
to identify areas for organizational improvement. Report development will include structuring the data
flow and setting up automation. Ownership will continue post-implementation and include
investigations, improvements, and managing ongoing partner relations.
Key Accountabilities
Analytic Capabilities & Critical Thinking
Understand business KPIs, and relevant drivers and factors that can help reach business
objectives.
Internalize and understand the larger context of data elements at different levels (e.g.
transaction, account, product, customer, employee, channel, line of business) and leverage a
strong awareness of how these attributes intersect.
Analyze large, complex datasets (from multiple sources, both structured and unstructured) to
drive insights and recommendations.
Be a practitioner of data best practices including QA, stable design, code optimization, and
automation techniques.
Design and improve production and ad-hoc reporting processes with the goal of optimizing
consumption and performance.
Design and Delivery of Performance Reporting and Dashboards
Responsible for performance measurement reporting and visualization that monitors overall
and incremental impact on process health in quantity and quality.
Lead the definition, creation, and maintenance of standardized dashboards and performance
reporting for business partners.
Refine design proposals in collaboration with various stakeholders in Personal and Business
Banking.
Apply thoughtful consideration to the best way to present complex materials in a consumable
way.
Create new analyses and/or tools that deliver insights that enable business users to further their
objectives.
Leadership and Relationship Management
Work collaboratively with other analytics teams and business subject matter experts to refine
personal understanding and ensure consistency in reporting and design.
Establish and communicate standards for accurate business requirement, technical
specification, and work process documentation associated with our metrics and reporting.
Engage with business partners to ensure needs are met, update on delivery status, and provide
transparency and clarity to results.
Leverage consultative skills and knowledge of best practices to provide guidance and
consultative sessions with partners to share insights and recommendations rooted in data.
Use these sessions to flag potential areas for deeper investigation, growth, or prioritization.
Consult with and deliver results to partners within tight time constraints that consistently meet
or exceed their expectations.
Risk Management
Ensure measurement reports meet governance and risk policies and identifying opportunities
and solutions for continuous improvements.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.