Manager of IT Network and Voice Operations

Post Date

Mar 05, 2024

Location

Nepean,
Ontario

ZIP/Postal Code

K2G1V8
Canada
Jul 12, 2024 Insight Global

Job Type

Perm

Category

Software Engineering

Req #

YOW-687192

Pay Rate

$93k - $140k (estimate)

Who Can Apply

  • Candidates must be legally authorized to work in Canada

Job Description

Insight Global is looking for a Manager of IT Network and Voice Operations for a Higher Education client. They will be responsible for overseeing the clients voice and network IT infrastructure, ensuring its reliability, security and alignment with the vision and strategy. They work with various stakeholders to leverage existing and emerging technologies, such as unified communication technologies, to improve the service and efficiency of the organization. They also manage the service metrics, the IT data and voice infrastructure technicians, the operating budget and the capital projects related to the voice and network IT infrastructure.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

Must Haves:

- 9 years experience within an IT security, networking and telephony environment

- Cisco Networking Certification (CCIE or CCNA) or

- Comprehensive understanding of leased telecommunications voice and data wide area networks

- Management experience of an IT/IS technical support organization with extensive front-line-client service experience

- Managing business analysis and development, including financial analysis, management and development of Management Information Systems

- Minimum of three (3) year Diploma/Degree in Computer Science/Systems/Engineering/Information Systems or a degree in business with experience in Information Technology

- Experience with cloud technologies, hybrid architectures, and their impact on traditional data centres

Nice to Have Skills & Experience

Plusses:

Previous Higher Education experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.