Who Can Apply
- Candidates must be legally authorized to work in Canada
Job Description
Production Generalists play a vital role in ensuring the efficiency and effectiveness of our operations. This position requires a high level of attention to detail, a strong work ethic, and the ability to perform a variety of tasks related to product repair and deployment.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Repair Centre
• Inspect, triage, reset, and clean POS terminals.
• Perform quality checks to ensure repaired items meet the standards.
• Adhere to documented SOPs to comply with the ISO9001:2015 standards.
• Maintain an organized and clean workspace to promote a safe and efficient work environment.
• Collaborate with the repair team to identify common issues and suggest improvements to processes and tools.
Deployment Centre:
• Assist in the process of order fulfillment.
• Perform final quality inspections before products are deployed.
• Collaborate with the inventory team to ensure product is available for a timely deployment.
• Troubleshoot and resolve any issues that arise during the deployment process.
Qualifications
• High school diploma or equivalent; additional technical training is a plus.
• Previous experience in a warehouse, repair, or logistics role is preferred.
• Strong attention to detail and organizational skills
• Ability to work independently and as part of a team.
• Comfortable with basic hand tools and diagnostic equipment.
• Proficient with computers and basic Microsoft office tools.
• Familiarity with ERPs systems.
• Physical ability to lift and move items up to 45 pounds.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.