Technical Support Consultant

Post Date

Jul 11, 2025

Location

Mississauga,
Ontario

ZIP/Postal Code

L4W5G2
Canada
Sep 13, 2025 Insight Global

Job Type

Contract,Perm Possible

Category

Help Desk

Req #

TOR-794120

Pay Rate

$24 - $30 (hourly estimate)

Who Can Apply

  • Candidates must be legally authorized to work in Canada

Job Description

Insight Global is seeking a Technical Support Consultant to join a Fortune 100 technology company for a 2-year contract (with potential conversion to fulltime). In this role, you will provide onsite L1 support for one of the company's manufacturing end-clients with 400 onsite users. This support involves troubleshooting, repairing, and maintaining hardware and software components; IMACD events (Install, Move, Add, Change, De-install); and other end-user support as needed.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

- 3-5 years of technical support experience
- Onsite technical support experience
- Highly professional and clear communication skills

Nice to Have Skills & Experience

- ITSM knowledge

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.