Operations Engineer II

Insight Global is looking for an Operations Engineers II to join an enterprise retail company hybrid in Mississauga, Milton, and/or Brampton with 2 days a week on site. This individual will be responsible for assisting in the Warehouse Management System (WMS) Manhattan Active implementation, specifically gathering system requirements, developing content and documentation for training, and creating User Acceptance Testing (UAT). In addition, they will be going into the system to validate processes, documenting these processes, providing feedback to relevant stakeholders and escalating issues as they see them. They will work cross-functionally with product, technology, and operations teams to communicate requirements and expectations. Any experience with technical writing will be an asset as they will be creating, updating, and validating Standard Operating Procedures (SOPs). The ideal candidate will have WMS experience (preferably with Manhattan and/or Manhattan Active), Distribution Center (DC) operations experience, and foundations in agile environments and tools.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Hands on front-end Manhattan and/or Manhattan Active WMS implementation and navigation experience
• 2+ years experience in agile environments and tools [Confluence, Jira (features, epics, user stories)]
• Thorough understanding and exposure to Distribution Center (DC) operations
• Experience with change management and/or analysis in a DC environment
• Excellent communication skills both written and verbal, able to work in a collaborative environment, quality and detail driven mindset

• Apparel or retail experience
• Excel, Manhattan Active Supply Chain Intelligence (SCI) and/or PowerBI (PBI) experience
• Technical documentation or technical writing experience
• SQL experience

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.