Insight Global is seeking a Collaboration Network Architect III with 5+ years of experience to support an academic medical system in Oklahoma City. This person will be responsible for designing, implementing, and optimizing voice and collaboration systems using Cisco technologies such as CUCM, Unity Connection, and Voice Gateways. They will focus on modernizing communication infrastructure, improving performance, and ensuring seamless integration with the broader IT environment. The ideal candidate has experience with VoIP, SIP, PBX systems, and cloud-based voice platforms like Zoom Phone or RingCentral, along with a strong understanding of networking protocols like QoS, VLANs, and VPNs. This role involves leading troubleshooting efforts, maintaining technical documentation, and working closely with cross-functional IT teams. A bachelors degree is required, and Cisco certifications such as CCNP Collaboration or CCVP are preferred.
Compensation:
$125,000 and up based on experience
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role include available request
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- 5+ years of experience as an Collaboration Architect
- Completed Bachelors Degree
- 5+ years working as a contact center expert: implementation and admin
- 5+ years working with Voice: designing and implementing VoIP systems, troubleshooting calls, integrating voice systems with other network services
- Understanding of Avaya to Cisco in house
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.