Quality Assurance Specialist

TRAVEL TO JOB SITE REQUIRED - MULTIPLE SITES AVAILABLE, DEPENDENT ON LOCATION
The Quality Assurance Specialist (QAS) supports mission critical construction by developing, delivering, and maintaining trade-specific training programs focused on low voltage systems. This role is responsible for creating comprehensive curriculum and skills based learning paths for both new and existing team members to elevate craftsmanship, and technical proficiency. The QAS conducts field quality inspections and audits to ensure adherence to project specifications, installation standards, and customer expectations. In addition, this role provides on-site technical support to project teams, reinforces best practices, identifies process gaps, and partners with operations leadership to drive continuous improvement across all low voltage scopes.

• Develop, deliver, and reinforce trade related instruction focused on proper installation, material handling, and testing procedures through a combination of classroom training and hands on field coaching
• Lead the development of site-specific Quality Plans and Site Startup processes tailored to the unique characteristics of each project.
• Support the development of First-of-Kind (FOK) installations, execute inspections, and obtain customer approval on the final iteration
• Manage the scheduling, tracking, inspection, and completion of customer and quality checklists, including input into the customer specific platforms
• Conduct, document, and report daily field walks focused on early identification of quality issues and verification of conformance with approved First-of-Kind (FOK) standards
• Utilize weekly reporting to assess and communicate project health against customer quality standards, escalating identified risks to operations and program leadership
• Participate in or lead project walkthroughs with customers and leadership
• Maintains quality service by establishing and enforcing organization standards
• Implement training processes and best practices that add value and improve business performance
• Maintain personal knowledge, training and proficiency on installed products and course materials
• Work with training team to design and implement new training programs and revise old programs
• Ensure a safe and pleasant learning environment for staff/students

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• 6 years of experience in large scale data centers
o Primarily Fiber and high-volume installs
o Average volume of site will be 2000-3000 cables of 3456 fiber
• Leadership experience with an administrative component (knowledge of KPI’s and KPA’s)
• BICSI of FOA certified
• Experience with punch lists, site walks, and quality inspection/control.
• Working knowledge of construction processes (bid process, project management, delegation, financial, etc.)

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.