Field Service Technician

Radiant Technology is seeking a Field Service Technician dedicated to providing superior customer service and building strong relationships with our customers and team members. This role is perfect for individuals who thrive in dynamic environments that require quick thinking and creative problem-solving. As a Field Service Technician, you will have the opportunity to develop foundational engineering skills, deepen your technical expertise, and advance your career in a field that intersects technology, creativity, and customer service.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Who You Are:
You enjoy the challenge of finding and solving problems.
Youre willing to learn, comfortable with technology, and interested in growth opportunities in the audiovisual industry.
You have a solid understanding of commercial audio-visual signal flow.
You have strong communication skills and can create clear and concise documentation.
You can navigate high-pressure situations and de-escalate conflicts effectively.
Youre self-sufficient, well-prepared, and motivated to prioritize and execute tasks quickly.
Youre fully invested in providing a superior customer experience and making a positive impact on peers and customers.

Other Requirements:
A high school diploma or GED.
Authorization to work in the USA.
Background checks and drug screening are part of our employment process.
Clean driving record required.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.