A client of Insight Global is seeking an experienced consultant to assist with general level one and two support and an ongoing laptop/desktop refresh project at the global enterprise level. This consultant will assist with building check lists, end user outreach, gathering machine information, setting up applications, and obtaining hardware at one of three onsite locations. IT Support Specialists will work directly with end users, management, and infrastructure engineers to provide high quality customer service to help resolve laptop, desktop, mobile and accessory related issues. This includes in person and remote support for specialized software, operating systems, and advanced troubleshooting. This role will also assist with OneDrive implementation across the company.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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- Strong understanding of computer hardware, printers, mobile devices and network services
- Experience with VPN technologies such as Palo Alto Global Protect and Cisco AnyConnect
- Advanced knowledge of OneDrive implementation
- Knowledge of Active Directory, Group Policy and account management
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.