Day to Day/Responsibilities:
A client of Insight Global is looking for a Field Service Engineer that will act as the subject matter expert and design owner for AC Power Large, Medium Uninterruptible Power Supply and Power Switching and Distribution products deployed with the clients data center infrastructure. This position works closely and continuously with others from research & development, field service, technical writing, sales, operations, and manufacturing engineering to maximize customers satisfaction with the clients products and implement ongoing design changes.
Responsibilities:
Design owner for large, medium Uninterruptible Power Supply and Power Switching & Distribution systems.
Invent, prototype, test and implement design changes to prevent recurrence of a problem, pursue cost-out opportunities, or add value to a product.
Create or revise technical documentation for a product.
Assist with troubleshooting by investigating emergent problems at customer sites or in local factory. Regional travel to a customer site (typically a datacenter) is typically required every 4-6 months.
Occasionally interact with customers directly, either in support of quoting/sales or in response to problems.
Occasionally operate test equipment up to 480VAC and 1.6MW in support of the activities above.
Occasionally design, build, and modify simple test equipment.
Perform other related duties and projects as assigned.
Salary: 115K - 140K
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.